Back-to-school savings: Students receive 10% off eligible Print Pass subscription plans. Learn more →
Back-to-school savings: Students receive 10% off eligible Print Pass subscription plans. Learn more →
Back-to-school savings: Students receive 10% off eligible Print Pass subscription plans. Learn more →
Back-to-school savings: Students receive 10% off eligible Print Pass subscription plans. Learn more →
We built Print Pass on a no-tricks promise, and that includes how we handle your information. This policy explains what we collect, why, and the choices you have.
Effective date: [DATE] · Applies to print-pass.com and Print Pass subscription services
Print Pass (“we,” “us”) is a subsidiary of Support Nerds Inc., a company registered at Chester Springs, PA, operating the website print-pass.com and providing all-inclusive printing subscription services in the United States. For privacy questions, contact us at privacy@print-pass.com or (844) 990-0006.
In brief: we collect what we need to run your subscription — your contact and delivery details, your payment method (held by our payment processor, not us), and how your printer is doing so we can send ink before you run out.
In brief: your printer reports its ink levels and page counts to us. That’s how ink shows up before you run out. It does not send us the content of what you print — ever.
To deliver the core of our service — ink that arrives before you need it, and support that can diagnose problems remotely — your Print Pass printer shares service data with us when connected to the internet:
What we do not collect: the content of your documents. We do not receive, store, or analyze what you print — no document contents, file names, or images.
We do not sell your personal information.
In brief: only the companies that help us run the service — delivery, payments, support tools — and only what they need to do their job. No selling your data.
| Category | Purpose | Examples |
|---|---|---|
| Delivery & logistics | Shipping printers and ink to your address | USPS, UPS, FedEx |
| Payments | Processing subscriptions securely | Stripe, WooPayments |
| Support & communications | Help desk, phone system, email delivery | Support & communications |
| Website & analytics | Hosting, performance, understanding site usage | Google Analytics |
| Advertising | Measuring our ads' effectiveness | Google Ads |
| Legal & safety | Complying with law; protecting rights and safety | Authorities, advisors, if required |
If Print Pass is ever involved in a merger, acquisition, or sale of assets, customer information may transfer as part of that transaction; we would notify you before your data becomes subject to a different privacy policy.
In brief: we use cookies to keep the site working, understand what’s useful, and measure our ads. You can control them in your browser or via our cookie banner.
You can manage cookies through our cookie banner , your browser settings, and industry opt-outs such as the Digital Advertising Alliance (optout.aboutads.info). Our website recognizes and processes valid Global Privacy Control (GPC) browser signals as requests to opt out of applicable data sharing or targeted advertising for California residents, where required by applicable law.
In brief: you can ask what we have about you, get a copy, correct it, or have it deleted. Ask by email or phone; we don’t treat you differently for exercising your rights
Depending on your state (including California, Colorado, Connecticut, Virginia, Texas, and others with comprehensive privacy laws), you may have the right to:
To exercise any right, email privacy@print-pass.com or call (844) 990-0006 (Mon–Fri 7:00am–4:00pm PST). We will verify your identity, respond within the time required by your state’s law (typically 45 days), and you may use an authorized agent where the law allows. If we decline a request, we’ll explain why, and you may appeal by replying to our decision.
We use industry-standard safeguards: encryption in transit (HTTPS), access controls limiting who at Print Pass can view customer data, reputable processors for payments, and vendor agreements that require our partners to protect your information. No system is perfectly secure; if a breach ever affects your personal information, we will notify you as required by law.
Print Pass is for adults. We do not knowingly collect personal information from children under 13, and our student plans are intended for college students and for parents purchasing on behalf of their families. If you believe a child has provided us personal information, contact us and we will delete it.
When we change this policy, we’ll update the effective date at the top and, for material changes, notify subscribers by email before the changes take effect. We won’t reduce your rights under this policy without telling you plainly first — no quiet edits.